After much travel, we spent several weeks in the office pouring over participant data, imagery, notes and videos, creating a full understanding and narrative of what it is like to be disabled or elderly and in need of care. Their opinion, although it can be hard or near impossible to express at times, truly matters. We listened as they told us their stores: who they are, what they want from their caregiver, health insurance, and life, showing us what it is like to receive care. The future state of healthcare not only relies on the caregivers, but also on the health and wellbeing of the care receivers themselves, so they can stay happy and healthy in their own homes until the very end.
May 23, 2012 | Research