Fusion Hill has been conducting one-on-one usability testing of online tools to help consumers determine a treatment path for their back pain and find the best provider in their area. As consumers navigate through the tools, they’ve told us what’s working for them and what’s not. Most importantly they’re telling us how they would redesign the tools to best suit their needs, both graphically and in terms of content. With this valuable information, our client will be armed to build a better way for consumers to find ways to manage their back pain, with a pain-free, online experience.
December 16, 2011 | Research