While some best practices for communicating with consumers—like having a clear and consistent brand voice and honoring your brand’s values—are timeless and universal, how the marketing world carries out its objectives has evolved. The growth of social media platforms has caused a shift in the location of advertisements, and marketers need to be aware of the differences, strengths, and weaknesses of each platform in order to choose the best tool for effective communication. Having a clear understanding of an industry’s objectives can also help determine which platform to use.
In order to transform consumers into long-term advocates, it’s essential to learn strategies that can be applied on each platform to attract, engage, and convert consumers. Of course, attracting an audience is all about grabbing their attention long enough to further engage them, so striking visuals and brief copy are essential. Engaging your audience goes hand-in-hand with understanding what they find important and demonstrating that your brand gets it. Once the audience is hooked, compelling them with actionable content and an emotional connection will convert them into advocates.
Interested in learning more about how to effectively communicate with consumers in this digital world? Visit our Insight Library to download the full report.
March 20, 2019 | Creative, Research